Technical Support

Name:

E-Mail Address:

School

Address

City

State

Zip

Province

Country

Phone

Best Time To Contact

Morning Afternoon

Product you have questions about:

Design:

KeyCreator
Envisioneer
SURFCAM
TEC CAD Institute

Manufacture:

Roland 3D Products
TEC CNC Centers
SURFCAM
ZPrinters - ProJet 3D Printers
LaserPro Laser Engravers
LaserPro Vinyl Cutters
Fab Labs

Prototype:

Cube 3D Printer
CubeX 3D Printer
RapManUSA 3D Printer Kit
3DTOUCH Desktop 3D Printer
Roland 3D Products
ZPrinters - ProJet 3D Printers
LaserPro Laser Engravers

Classroom Trainers:

Edibon Technical Teaching Equip.
Progressive Ed. Energy Trainers
CrossTec Classroom Management Software
Energy Concepts Inc. Technical Training Systems

Memory (RAM) e.g. 4GB

Problem or Question

Computer Configuration (If applicable)

Computer make and model. Desktop or Laptop? e.g. Dell Optiplex 320 desktop

Processor type and speed - e.g. Intel Core 2 Quad Q8200 Processor 2.33GHz

Memory (RAM) e.g. 4GB

Stand-alone (local) or network PC?

Any and all peripherals connected to your computer (e.g. Printer, Scanner, Web-cam, etc)

To view your computer information, right-click on My Computer, select Properties and view the General tab.

Software Version Number (If applicable)
We provide installation and troubleshooting help with KeyCreator, DataCAD, SURFCAM, and Envisioneer To determine your version number, select Help from the program menu and then select About. Write down the version number. e.g. Kubotek KeyCreator 8.0.0

Software Version Number:

Operating System Version
Windows ME, Windows NT, Windows 2000, Windows XP, Windows Vista, or Windows 7. To determine your operating system, right-click on My Computer, select Properties and view the General tab.

Operating System Version:

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